Support Engineer for Application Deployment

Company – Appnomic Systems

Location – Mumbai

Status – Full Time, Employee

Job Category – Support Engineer for Application Deployment

Relevant Work Experience – 4 – 8 Years

Career Level – Experienced (Non Manager)

Education Level – Bachelor’s degree or higher in Computer Science, Engineering

About Appnomic:

Appnomic is a leading provider of innovative IT operations management solutions, specializing in Application Performance Monitoring (APM) and Artificial Intelligence for IT Operations (AIOps). Founded with a mission to transform how businesses manage and optimize their IT infrastructure, Appnomic leverages advanced analytics, machine learning, and automation to deliver unparalleled insights and proactive solutions. Our comprehensive platform empowers organizations to predict, detect, and resolve IT issues before they impact end-users, ensuring seamless operations and enhanced user experiences.

Read more at appnomic.com and follow us on Twitter and on LinkedIn.

As a Support Engineer for APM solution, you will play a crucial role in maintaining the APM solution and working with the customer to improve the reliability, performance, and scalability of the client applications and services at our Client Offices. You will collaborate closely with our development and operations teams to build and maintain infrastructure, automate processes, and ensure our systems are highly available and resilient.

Responsibilities:

  • Software development experience in JAVA: Should have minimum 3 years of hands on programming / development / Debugging experience in JAVA
  • LINUX experience: Should have hands on experience in deploying applications in LINUX environment.
  • Container management systems: Should have knowledge of implementing applications using Kubernetes or OpenShift container management systems
  • Database systems: Should have hands on experience in writing SQL queries in different database systems like Oracle, MySql etc.
  • Experience with monitoring tools like Prometheus, dashboarding tools like Grafana and log monitoring tools like ELK stack.
  • Application Performance Monitoring (APM): Prior experience in using any of the popular APM tools
  • Incident analysis based on monitoring/observability data.

Requirements:

Technical Skills:

  • Understanding of monitoring tools available and their working
  • Strong Knowledge in writing / analysing Java code.
  • Hands on experience in debugging Java applications on popular webapps like Apache Tomcat, OHS, Weblogic, Websphere etc.
  • Good experience in deploying applications in Linux environment and knowledge in using basic and advanced Linux commands
  • Experience as SRE.
  • Strong in shell scripting
  • Experience in using container management systems, SQL
  • Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).

Soft Skills:

  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills.
  • Detail-oriented with a focus on quality and reliability.
  • Customer Escalation Management

Apply for this position

Allowed Type(s): .pdf, .doc, .docx