STATE OF IT OPERATIONS
AND PREVENTIVE HEALING
We asked business and IT leaders about the current state of
IT Operations in their companies and capabilities required.
Al Driven
Preventive Healing is
Critical for IT Operations
80%
do not have preventive healing capabilities, ready to adopt
83%
preventive healing capabilities are needed
77%
future of ops is predictive and autonomous
Top Three Challenges in IT Operations
163%
learn the problems after users raise issues of tickets
252%
have alert fatigue and false positives
368%
existing software did not have full Al capabilities
Current State Snapshot
In our enterprise we still have those dumb tools which just monitor and report. We pay a ton of money and it is time to replace them.
Expected benefits and outcomes of Preventive Healing
Benefits of
Preventive Healing
Proactive discovery of problems
Preventing issues before they occurred
Automate response to real time
Service Level Optimization
Reduce or eliminate mean time to repair
Business
Outcomes
Optimize service desk processes, enhance effciency and reduce costs
Rationalize many tools in different parts of organization
Reduce cost of over provisioned hardware
HEAL Software Inc. enables preventive healing by making IT operations autonomous with predictive and preventive intelligence, an ability beyond the present day AI-assisted APM and monitoring tools have.
