OpsOne® is an IT Process Automation software, which enables a practical, sustainable and cost effective
automation of complex, mundane IT processes.

OpsOne® includes out of the box automation in the form of ‘Solution Packs’. Each solution pack contains widgets that automate Data Center tasks. 100s of widgets are available via Solution Packs for Unix Server Administration, Windows Server Administration, SAN Based Storage, NAS based Storage, VM Provisioning, DB Management, Identity & Access Management and more.

Machine-Learning

OpsOne®’s machine-learning capability is not limited to identifying problems in real-time, it goes a step further to build functionalities across the application.

The granular-level data that we capture, in true sense is Big Data. Other APM tools also capture it. Yet, what differentiates us is the way we process and present this data. Our approach allows applications and business owners to interpret it for better planning and budgeting.

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Disaster Recovery Automation & Management (DRAM)

Appnomic Systems provides a unique solution for the automation of Disaster Recovery Automation & Management by extending a comprehensive approach to implement and maintain.

Our DRAM solution provides flexibility in IT BCP SOP creation which in turn automatically creates the recovery SOP. It understands application level dependencies and verifies any environmental changes which affect the application recovery.

Other than pure play automation and monitoring of Recovery SLAs, it also provides a flexible process flow editor with reusable widgets to make life simpler for the operations team.

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Forensics & Auto-Remedial

While AppsOne enables the user to view the alerts when a component KPI is violated, OpsOne has the capability to investigate and fetch the forensic data by performing a deep-dive, enabling us to infer the root cause of the alerts generated. A forensic action typically includes the following sequence of events:

  • AppsOne generates an early-warning-based or a static-threshold- based alert.
  • The alert triggers an appropriate forensic action configured in OpsOne.
  • OpsOne executes the forensic action on the monitored server and collects the diagnostic data.
  • OpsOne sends the collected diagnostic data back to AppsOne.
  • AppsOne receives the collected diagnostic data and enriches the alert with forensic details.

Through its automation module, OpsOne triggers automated workflows that perform restoration or remedial actions to address the performance issues as they occur.

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AML

AML is a module that provides an extensible platform for investigation by harnessing data for insights, foresights and data.

AML supports both structured and unstructured data input, data ingestion using purpose-specific ontologies, chat-bot interface with NLP, Robotic Process Automation in response to Rules Engine execution.

In addition, AML also provides supervised machine-learning, which incorporates feedback from SME to teach the rest of the platform.

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Application Flow Map

This module provides an end-to-end application centric environment and performs dependency checks on each layer of the application stack. This is achieved by monitoring install binaries, logs and configuration entries.

Based on the application transaction flow, identification and validation of all the infrastructure points is performed in relation to earlier baselines. Infrastructure changes like unavailability of multipath and redundancy will be identified and alerted. Application – Infrastructure based fault resilience will be tested. In addition, detection of application data flow across all layers is done dynamically, leading to the plotting of a topology map to monitor traffic inflow and outflow.

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Transaction Tracing & Stitching

Transaction tracing and stitching is a framework for effective monitoring of business transactions. By effective, we mean:

  • Clearly-defined and tracked Business Transaction SLAs
  • Quick and accurate identification of root-cause upon SLA violation
  • Reduce qualitative and quantitative costs of failure
  • Predictive Analytics for future-proofing business.

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SLA Tracking

Users can generate hourly, daily and monthly reports on the performance of processes, be it automated or manual. These reports are available in pdf format.

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